Player Protection

Responsible Gaming — 23baji's Commitment

Betting is for enjoyment, not stress. At 23baji, we believe every player deserves a healthy, balanced experience within their means. Our responsible gaming tools and guidelines are here to help you do just that.

This page is for all adult players — especially those who want to stay mindful of their gaming habits.
🛡️
18+
Strict Age Verification
Set Limits
Deposit & Betting Limits
Self-Exclusion
Take a Break Anytime
24/7
Support & Guidance

23baji's Principles: Betting is entertainment. We want every player to enjoy the experience fully — with complete awareness and within their own means. Responsible gaming isn't just about following rules; it's an expression of care for yourself and your family.

1 What Responsible Gaming Means

Responsible gaming means enjoying betting consciously, within your own budget and time limits. At 23baji, we believe online betting is a legitimate form of entertainment — much like watching a film or following sports. But when it gets out of control, that's when problems begin.

Responsible betting means:

  • Only play with money you can afford to lose without it affecting your daily life.
  • Resist the urge to place more bets in an attempt to recover what you've lost.
  • Not treating betting as a source of income.
  • Set time limits to avoid playing longer than intended.
  • Avoid placing bets while under the influence of alcohol or when feeling emotionally unsettled.

At 23baji, we combine technology tools, educational resources, and support systems to foster a culture of responsible gaming.

2 Signs of Problem Betting

Sometimes we don't even realize when entertainment starts turning into an obsession. If you notice any of the following signs in yourself, it may be time to take a step back:

  • Losing Control Over Time & Money: Spending more time or money than planned.
  • Chasing Losses: Placing more bets to try to recover losses ("chasing losses").
  • Neglecting Other Responsibilities: Becoming neglectful of family, work, or studies.
  • Lying: Hiding how much money was lost or how long you played.
  • Taking on Debt: Borrowing money for betting or exhausting your savings.
  • Mental Stress: Feeling anxious, guilty, or depressed about betting.
  • Unable to Stop: Being unable to stop playing even when you want to.

If you notice any of these signs in yourself or someone close to you, take action immediately. Delaying will only make the situation harder to manage.

Important: Problem gambling goes beyond financial loss — it can seriously affect your mental health, relationships, and career. That's why awareness is so important.

3 23baji's Responsible Gaming Tools

23baji provides powerful tools for every player to set and maintain their own limits. You can activate these from your account settings anytime. Our tools include:

3.1 Deposit Limits (Daily / Weekly / Monthly)

Set a limit on how much you can deposit. Once a limit is in place, you cannot exceed it. Any request to increase your limit triggers a 24-hour cooling-off period.

3.2 Betting Limits

Cap how much you can wager per bet or per day in total. This reduces the risk of excessive betting.

3.3 Session Time Limit

Decide how long you want to play in one sitting. When that time is up, you'll be automatically logged out and required to take a break.

3.4 Loss Limit

Set a maximum amount you're willing to lose. Once you hit that limit, no further bets can be placed.

3.5 Reality Check

Alerts will appear on screen at regular intervals during play showing how long you've been playing and how much you've lost/won. This increases self-awareness.

3.6 Self-Exclusion

Close your account temporarily or permanently. During this time, you will not be able to log in, make deposits, or place bets.

3.7 Cool-Off Period

Take a short break from 24 hours up to 30 days. Your account will be frozen during this time.

4 Self-Assessment: Is Your Betting Under Control?

Answer the questions below to assess your betting habits. Be honest—this is for you alone.

1

Do you often spend more time or money than you planned?

2

Do you return the next day to try to win back what you lost?

3

Have you ever lied to family or friends about your betting?

4

Do you find yourself unable to stop betting even when you want to?

5

Has betting caused problems at work, in your studies, or with your family?

6

Have you borrowed money or drained your savings to bet?

Evaluate Your Results

If you answered "Yes" to 3 or more questions then your betting habits are risky. Set limits immediately or consider self-exclusion. Seek professional advice if needed.

5 How to Set Limits

Setting limits at 23baji is simple. Follow these steps:

1
Log In

Log in to your 23baji account and go to the dashboard.

2
Go to Settings

Click the profile icon in the top right corner and navigate to the "Responsible Gaming" option.

3
Select a Limit

Choose any limit you need — deposits, betting, losses, or session time.

4
Set an Amount

Set your limits on a daily, weekly, or monthly basis.

5
Confirm

Save your limit. It takes effect immediately and keeps your account protected.

Remember: Reducing a limit takes effect immediately, but any request to increase a limit is subject to a 24-hour cooling-off period. This protects you from making impulsive decisions.

6 How Self-Exclusion Works

Self-Exclusion is the most powerful tool when you feel betting has gotten out of control. 23baji offers two types of self-exclusion:

6.1 Temporary Self-Exclusion

Lock your account for anywhere from 7 days to 6 months. During this period:

  • You will not be able to log in.
  • No deposits or withdrawals will be permitted.
  • You will not receive promotional emails or SMS.
  • Your account will be automatically reactivated once the selected period ends.

6.2 Permanent Self-Exclusion

If you feel it's best to stop betting entirely, choose permanent self-exclusion. In this case:

  • Your account will be permanently closed.
  • A new account cannot be opened using the same details.
  • There will be no option to reactivate your account.

6.3 How to Activate Self-Exclusion

Contact our support team to activate self-exclusion:

  • Live Chat: Click the chat icon at the bottom right of the site.
  • Email: support@23baji.netSend your request to.

Our team will close your account within 24 hours and send a confirmation email.

7 For Family Members & Guardians

If someone in your family is struggling with problem gambling, your help is essential. Follow these tips:

  • Have an Open Conversation: Approach them calmly and try to understand how they're feeling — without anger or blame.
  • Financial Control: Monitor credit cards and bank accounts, and keep them separate if necessary.
  • Seek Professional Help: Encourage them to seek advice from a psychologist or counsellor.
  • Support Groups: There are also support groups for families where people in similar situations share experiences.
  • Be Patient: Recovery takes time. Things won't get better all at once.

7.1 Keep Betting Sites Away from Children

23baji strictly prohibits anyone under 18. Parents and guardians should:

  • Using parental control software on computers and mobile devices.
  • Keep your account logged out and password private.
  • Have open, honest conversations with your children about the harms of gambling.

8 Where to Get Help & Support

You are not alone. Many organizations in Bangladesh and internationally provide support for problem gambling. 23baji collaborates with and refers players to the following organizations:

8.1 National & International Helplines

  • GamCare (UK): Free counselling & support — Website: www.gamcare.org.uk
  • Gamblers Anonymous: Global support group — Website: www.gamblersanonymous.org
  • BeGambleAware: Information & treatment services — Website: www.begambleaware.org
  • National Council on Problem Gambling (NCPG): Mental health services & research.

8.2 23baji Support Team

Contact us for any issues or questions:

  • Live Chat: Chat icon at bottom right of the site—available 24/7
  • Email: support@23baji.net — Response within 24 hours

Our team will listen to your concerns with full confidentiality and respect, and guide you toward the right support.

23baji's Commitment: We are more than just a betting platform — we are partners in your wellbeing. Responsible gaming is at the heart of what we do, and your welfare is our highest priority. Play with joy, stay safe.

Powerful Tools for Responsible Betting

At 23baji, you have complete control. Use our tools to set your limits, manage your time, and play safely.

Deposit Limits

Set how much you can deposit daily, weekly, or monthly. Deposits will be blocked once the limit is reached.

Loss Limit

Decide in advance how much you're willing to lose. Once that limit is reached, betting will stop automatically.

Session Timer

Set a time limit for your session. When the time is up, your account will log out automatically and prompt you to take a break.

Reality Check

Alerts will appear on screen at regular intervals showing how long you've been playing and how much you've spent. Increases awareness.

Self-Exclusion

Close your account temporarily (7 days–6 months) or permanently. During this period, no betting or login will be possible.

Cool-Off Period

Take a temporary break ranging from 24 hours to 30 days. Use this option whenever you need relief from stress or pressure.

Recognize the Warning Signs

If you notice these signs in yourself or someone close to you, please seek help. The first step is acknowledging that there is a problem.

Losing Control Over Time

Playing longer than planned, betting late into the night, or neglecting other responsibilities to keep playing.

Chasing Losses

Placing more bets to try to win back money you've lost. This is a dangerous cycle that leads to even greater losses.

Secrecy & Lying

Hiding the amount you play, money lost, or time spent from family — lying is often the first sign of a problem.

Debt & Financial Crisis

Borrowing money to bet, maxing out credit cards, or draining your savings.

Mental Stress

Feeling anxious, depressed, guilty, or angry about betting. Trouble sleeping or eating.

Relationship Problems

Relationships with family, friends, or colleagues are deteriorating. Becoming isolated or arguments increasing.

Don't Wait to Get Help

If betting is getting out of control, take action now. Use 23baji's responsible gaming tools, set limits, or activate self-exclusion if needed. You're not alone—we're here to help.

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