Legal Documents

23baji Privacy Policy

Your personal information matters to us at 23baji. This Privacy Policy explains how we collect your data, what we use it for, and the measures we take to keep it safe.

Last Updated: January 15, 2026
🔐
256-bit
SSL Encryption
Secured
Data Storage
Never
Data Is Not Sold
GDPR
Consent-Based Policy

Quick Summary:23baji takes your privacy seriously. We only collect the data we need, never sell it to third parties, and keep everything secured to international standards. Read this page to understand where your data goes and what rights you have.

1 What Information We Collect

We collect various types of information when you create an account or use our services at 23baji. The primary purpose of this data collection is to deliver the best betting experience and keep your account secure.

1.1 Personally Identifiable Information

During registration and verification, we collect the following information:

Data Type Reason for Collection
Full Name Account verification and transaction processing
Date of Birth Age verification (to confirm 18+)
Email Address Account registration, communications, and password reset
Phone Number Two-Factor Verification & Emergency Contact
Current Address KYC Verification & Anti-Money Laundering
National ID / Passport Identity Verification & Legal Compliance

1.2 Financial Information

We store certain payment-related information to process deposits and withdrawals, including your Mobile Pay, Nagad, or Rocket number and transaction history. 23baji never stores your full payment account password or PIN.

1.3 Automatically Collected Information

Some information is collected automatically while you use the site:

  • Device Information: Operating system, browser type and version.
  • IP Address: For geolocation verification and security purposes.
  • Usage Data: Pages visited, login times, and bets placed.
  • Cookies & Tracking Tokens: For session management and improving user experience.

2 How We Use Your Information

23baji never uses your data unnecessarily. All collected information is used solely for the legitimate purposes outlined below:

  • Account Management: Handling registration, login, password recovery, and keeping your account secure.
  • Service Delivery: Placing bets, processing deposits & withdrawals, and issuing bonuses.
  • Legal Compliance: Anti-money laundering (AML) compliance, KYC verification, and meeting licensing requirements.
  • Contact: Important updates, transaction confirmations, and promotional offers (subject to your consent).
  • Security: Fraud detection, protection against account hacking, and responsible gaming monitoring.
  • Service Improvement: Analyzing user behavior to improve the overall platform experience.

Good to Know: If you'd prefer not to receive promotional emails or SMS, you can unsubscribe at any time from your account settings. However, transaction and security-related messages cannot be disabled, as they are essential to keeping your account safe.

3 Data Sharing & Disclosure

23baji never sells your personal data to third parties. However, limited information may be shared in specific circumstances:

3.1 Service Provider Partners

We work with trusted third-party service providers for certain technical functions. Only the information necessary to deliver those services is shared with them, and they operate under strict confidentiality agreements:

  • Payment processors (transaction verification for Mobile Pay, Nagad, and Rocket).
  • Identity verification service providers (KYC processing).
  • Cloud hosting and server service providers.
  • Customer support software providers.

3.2 Legal Obligations

We may be legally required to disclose information in response to a court order, a lawful request from law enforcement, or a directive from a licensing authority. We are also legally obligated to report any activity suspected of money laundering to the relevant authorities.

3.3 Business Transfers

If 23baji undergoes a change of ownership or a merger in the future, your data may be transferred to the new owner. The terms of this policy, however, will continue to apply.

4 Cookies & Tracking Technologies

23baji uses cookies to keep its website and app running smoothly. Cookies are small files stored in your browser or on your device.

4.1 Types of Cookies

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens, shopping cart Deleted at end of session
Functional Cookies Language preference, theme settings, dashboard configuration 1 Year
Analytics Cookies Page views, click patterns, and session duration 2 Years
Marketing Cookies Retargeting ads, referral tracking 90 Days

4.2 Cookie Controls

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may prevent certain site features from working or cause issues with logging in.

5 Data Security Measures

23baji uses internationally recognized security technology to protect your data. Our security framework is as follows:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Database Encryption: Sensitive data is stored in encrypted format.
  • Two-Factor Authentication (2FA): An added layer of security for logins and withdrawals.
  • Firewall & DDoS Protection: Advanced intrusion prevention systems at the server level.
  • Regular Security Audits: Regular system reviews conducted by independent third-party experts.
  • Staff Training: Our staff receive regular training on data handling practices.

Important: No internet-based system is 100% secure. If you notice any suspicious activity on your account, please contact our support team immediately and change your password.

5.1 Data Retention Period

We retain your data for as long as your account remains active. Even after account closure, certain information may be kept for a defined period to meet legal obligations. Transaction records are generally retained for up to 5 years, as required by international financial regulations.

6 Your Rights

As a 23baji user, you have the following rights over your own data:

  • Right to Access: You can submit a request to find out what personal data we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: In certain circumstances, you may request that your data be deleted (subject to legal obligations).
  • Right to Restrict Processing: You can request that we pause the use of your data for a specific purpose.
  • Data Portability: The right to receive your data in a readable, portable format.
  • Right to Object: The right to opt out of and stop marketing communications.

To exercise any of these rights, support@23baji.netsend us an email. We aim to respond within 30 days.

7 Child Protection Policy

23baji strictly does not serve anyone under the age of 18. We never knowingly collect or process personal information from minors. Age verification is mandatory at registration. If a parent or guardian believes their child has created an account, please contact us immediately — we will close the account and delete all associated data.

8 Privacy Policy Updates

23baji may update this Privacy Policy at any time. For significant changes, we will notify you by email and display the updated date at the top of this page. Continued use of 23baji after any changes constitutes your acceptance of the revised policy.

9 Contact & Inquiries

For any questions or requests regarding this Privacy Policy, please reach out to us through the following:

  • Email:support@23baji.net — Response within 24 hours
  • Live Chat: Chat button at the bottom right of the website — available 24/7

Last Updated: This Privacy Policy was last updated on January 15, 2026.

GDPR Compliant 256-bit SSL Data Is Never Sold AML Compliant 18+ Verified
Why Your Data Is Safe with 23baji

Protecting your privacy isn't just a promise — we back it up with real technology and policies at every step.

End-to-End Encryption

Your data is protected with the highest level of encryption from the moment it leaves your device to the moment it is stored on our servers. No one can intercept it in transit.

Your Data Is Never Sold

23baji never sells your personal information to advertisers or third parties. Your data is used solely to serve you.

Regular Security Audits

Independent third-party experts regularly audit our systems, identify vulnerabilities, and ensure they are promptly resolved.

KYC & Identity Verification

Every account is verified through a KYC process — not just for legal compliance, but to protect your account from unauthorized access.

Your Data, Your Control

You can opt out of marketing communications, update your information, or request account closure at any time from your account settings. Full control is always in your hands.

24/7 Privacy Support

Our Bengali-speaking support team is available around the clock for any data privacy questions or concerns. Your issues are treated as our highest priority.

Start Betting in a Secure Environment

Your data is fully protected at 23baji. Open an account today and enjoy a transparent, secure betting experience.

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